If you are an Amazon user you will be only too aware that finding contact details for Amazon to complain or contact them for any other reason is not easy or obvious on the main web pages. To help you out here are the contact details I use. I have to say on the few occasions I have contacted them action has been quick, decisive and helpful.
You can reach us them by chat or phone from this link
http://www.amazon.co.uk/contact-us
Customer Service can be reached by phone and chat 7 days a week 06.00 to midnight, local UK time.
If you need to call us, we can be reached on Freephone (within the UK) 0800 279 7245. International customers can reach us on +44 207 084 7911.
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