22/03/2011

Microsoft Program Stops Responding

The program stops responding when you try to open or to save a file in an Office 2002 program, in an Office 2003 program, in an Office 2007 program, or in an Office 2010 program.

You know the scenario, you are dashing to get off to college, the post is about to go or you have been typing for 2 hours and just remembered to save the doc for the first time. You open the save menu and click on a folder and the screen goes pale and you notice those dreaded words in the toolbar, (Not Responding), the program hangs. What do you do other than go and make a cup of tea? While you wait to see what happens!

I have Googled for a solution on a number of occasions but without luck. Today I found this Microsoft Support Article ID: 313937. It seems to have worked. The gist of the solution is making sure you have no "Mapped Network Drives" which are not connecting. See the article for the full story.

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