10/09/2023

Can't Save PDF file in Acrobat Reader

Suddenly I cant save PDF files in Adobe Acrobat Reader. I found a solution here:-   

https://community.adobe.com/t5/acrobat-discussions/how-can-i-repair-damaged-pdf-files/m-p/7158399

Go to Edit menu> Preferences> General and unmark the box for "Show online storage when saving files".

Click OK to save settings and relaunch the application.

Make sure that the application is updated to the latest patch released.

25/08/2023

How to Make a Booklet in MS Word - Video

 

30/08/2022

Bosch CSB-420E drill repair

 My trusty Bosch CSB-420E hammer drill came back after a hard session with my son-in-law with a fault. There were two things, the speed controller on the trigger did not work, it seemed to be stuck and there was an intermittent electrical fault, ie it would only fire up in certain positions. 


The drill is easy to dismantle with a couple of phillips screwdrivers to remove the screws holding the two halves of the case together. 

I suspected that there may be a broken wire where the cable enters the drill. The reinforcing grommet had long since snapped where the cable enters the handle. 

I undid the cable clamp and two terminal screws noting which colour wire went into which terminal. I measured how much cable to cut off and removed sufficient out cable shield and bared the connection cable. The originals had brass ferrules but I had to just twist cable and insert into terminal connectors and screw down tight. 

I checked the brushes etc whilst I had the chance, all seemed ok.

The speed controller I managed to loosen up with a pair of pliers, I think it was just jammed with grit or dust. 

I reassembled the drill and bingo it worked perfectly, including the speed controller. Hopefully lasting another 30 years or more! 

HP Laserjet Printer CP2025 Error Message "Missprint" - UPDATE - Replace Pickup Roller

The temporary fix in the previous post lasted just over 12 months but recently I started getting missfeeds. Fortunately when I had the problem initially I purchased a replacement Pickup Roller but I did not install it because the fix was working OK. On this occasion I decided to replace the roller completely. Its a fairly easy job if you follow the guidence in the YouTube Video, link below...

HP CP2025 - Replacing Pickup and Separation Rollers (Includes the CM2320, M351, M375, M451, M475)

NOTE: I did not replace the separation roller as described in the video, you will need to judge for yourself whether this is necessary in your case. 

15/07/2021

HP Laserjet Printer CP2025 Error Message "Misprint"

 My HP Laserjet  Printer CP2025 started miss feeding when printing on both sides with an error message "Misprint". I tried a variety of fixes but in the end, I decided that a new feed roller was required. To purchase replacement pick-up and feed rollers are quite cheap but as an interim measure, I tried a hack that involves reusing the friction belt on the roller. Occasionally the Pickup Roller develops a flat, but this wasn't the case with mine. The video shows a fix for this as well if you need it. Pleased to say the Feed Roller hack worked for me.

You need to view two YouTube Videos one to remove the rollers and the other to show how to reuse the friction belt on the Feed Roller.

Video - Remove Feed Roller

Video - Repurpose Pick-up Roller Friction Belt


25/06/2021

HP Printer Offline Problem - Quick Fix

 I have a recurrent irritating issue with my HP Color LaserJet CP2025 printer going Offline. If you Google the question you will get a variety of suggestions most of which take an age to download or implement and then still don't work.

I have found the simplest and quickest way to resolve the problem is to delete and reinstall the printer.

Go to Devices and Printers via Control Panel, right-click on the relevant printer and delete. Left-click File and select Add devices and printers. The computer will search and assuming your printer is switched on and connected will find and install the said printer. When it appears in the Printers, right-click and Set as Default Printer. Job done. 

29/07/2020

Coffee Table : Pallet Wood

Sitting in my fav chair in the conservatory there was nowhere to put my early morning cup of coffee. Obviously a prompt for any maker to get making. It only needed to be small, and just the right height to sit a cup on. A rummage in the off cuts box revealed the perfect pieces of timber for a top and legs. The top would be round about 10 inches in diameter with 3 tapered legs about 18 inches high. There was a nice chunk roughly 12 inches square made up of three widths of chunky pallet wood glued together originally glued up for a stool top. The three legs were already tapered and just needed sanding. The legs were attached to the top using socket screws and glue. For decoration I painted with a pale grey chalk paint, 2 coats. I decided to decorate the top using an idea I had been thinking about for a while. Using a transfer process that takes a laser print and transfers the image using an acrylic polymer medium, white glue can also be used. I chose an image from one of my favourite childhood comics, a page from the popular Dan Dare graphic story described as “Pilot of the Future” in the The Eagle Comic. A sci-fi story line of  daring do with the Martian bad boy the Meekon! 

25/04/2020

How To Make (And Clean!) A Homemade COVID-19 Mask #Masks4All - Reposted


Source: Edited - https://masks4all.co/how-to-make-a-homemade-mask/

The science is clear (and now widely accepted) that wearing homemade masks will slow the spread of COVID-19 and save lives.

Why? If you’re infected (and ~50% of those infected are asymptomatic) then having a cloth layer in front of your face captures up to 100% of droplets emitted from your mouth and nose.

My mask protects you and your mask protects me.

If you haven’t already, please read our thorough explanation of the science behind why we all need to wear masks in public.

1. Your mask protects other people, and other people’s masks protect you, but they are not a replacement for other critically important things like staying home, frequently washing your hands with soap and water, and maintaining your distance from other people (6 feet / 2 meters).

2. Please donate professional masks to hospitals (or sew them at home and then donate them using that link!). We are advocating for homemade masks.

What Homemade Mask Material Is Best?

Based on the data, we recommend using a combination of cotton material and a paper towel but any mask is much better than no mask. This DIY guide will show you many different ways to quickly make and clean a protective homemade mask.

Option 1: Bandana, Scarf, or Towel + 2 Elastic Bands + A Paper Towel (1 Minute)

We recommend adding a disposable paper towel between the mask layers each time that you wear it.



Important: How To Clean Any Homemade Mask


Option 2: T-Shirt, Scissors, And A Paper Towel (2 Minutes)

We recommend adding a disposable paper towel between the mask layers each time that you wear it.




Option 3: Sew A Professional Mask (10 Minutes)

We recommend adding a disposable paper towel between the mask layers each time that you wear it.


Should masks be mandatory in public to stop the spread of COVID-19? - Reposted

By Adam Miller

Source: http://newsletters.cbc.ca/q/1ILk6BCtJ0ZR4kWgM0mo4/wv

 A growing chorus of experts is calling for the widespread use of masks to slow the spread of COVID-19 and suggesting it may be a key factor in why some countries seemingly have their outbreaks under control while others are completely overwhelmed.

The World Health Organization does not officially recommend the general public use masks as a way to reduce spreading the virus, only saying that if they do decide to use masks, they should do so "safely and properly."

"We encourage countries that are considering the use of masks for the general population to study their effectiveness, so we can all learn from their experience," a spokesperson for WHO said in a statement to CBC News.

"Currently, there is insufficient evidence for or against the use of any type of mask among healthy people in public settings. As new information and evidence about masks and non-medical masks emerges, WHO will update existing guidance."

WHO does recommend medical masks, respirators and other personal protective equipment (PPE) in health care settings, but says only people who are sick or caring for a sick person at home should use them in the community.

"Masks alone cannot stop the pandemic. Countries must continue to find, test, isolate and treat every case and trace every contact," WHO Director-General Tedros Adhanom Ghebreyesus said earlier this month.

"Mask or no mask, there are proven things all of us can do to protect ourselves and others: keep your distance, clean your hands, cough or sneeze into your elbow, and avoid touching your face."

WHO's recommendations on masks not 'logical'

But the specific language WHO uses has come under fire from experts who suggest that even non-medical masks could be beneficial in curbing the spread of the virus — or, at the very least, couldn't hurt.

Babak Javid, a professor at the Tsinghua University School of Medicine in Beijing and a consultant in infectious diseases at Cambridge University Hospitals in the U.K., thinks there's a double standard in WHO's messaging.

Yes, he says, "there's no direct evidence that masks can prevent transmission."

"But there's no direct evidence that hand-washing can prevent the transmission of COVID or lockdowns can prevent the transmission of COVID because none of those trials have ever been done in the context of COVID."


One infectious disease expert says WHO's recommendation on masks doesn't take into account the significant number of asymptomatic or pre-symptomatic carriers of the virus in the general population. (Evan Mitsui/CBC)

Javid said there is a "logical gap" in WHO's recommendation because it doesn't take into account the significant number of asymptomatic or pre-symptomatic carriers of the virus in the general population, also known as "silent spreaders."

Asymptomatic carriers are those who show no symptoms, while pre-symptomatic carriers are people who have not yet displayed symptoms — usually in the first few days of infection.

"What I think is indisputable is that the face-covering can reduce the amount of both droplets and virus that we can transmit," he said. 

Research on virus spread suggests masks could help

Emerging research has revealed more about how the virus spreads from person to person, suggesting it doesn't just transmit through coughing but also through simply talking.

A U.S. National Institutes of Health study published as a research letter in the New England Journal of Medicine this week provided visual evidence that "speech-generated droplets" can become suspended in the air and inhaled by other people, potentially exposing them to viruses like the one responsible for COVID-19.

That provides some preliminary evidence that the potentially deadly coronavirus, also known as SARS-CoV-2, could be transmitted between people just by speaking normally.

Emerging research has revealed more about how the virus spreads from person to person, suggesting it doesn't just transmit through coughing but also through simply talking. (Evan Mitsui/CBC)

"There's plenty of research showing that even just when we talk and breathe, we release these very small respiratory droplets, smaller than we can see," said Dr. Linsey Marr, an expert in the transmission of viruses by aerosol at Virginia Tech in Blacksburg, Virginia.

"Masks really could help make a difference because they will — if you are sick without knowing it — block those droplets from flying into the air and then staying in the air or contaminating surfaces."

A paper by researchers in China set to be published in July in the U.S. Centers for Disease Control and Prevention's journal Emerging Infectious Diseases, found an infected individual without symptoms was apparently able to spread the virus to nine others at a restaurant in Guangzhou, China.

The direction the air-conditioning system was blowing may have helped transport the virus particles to other diners, who otherwise had no contact with one another, while those elsewhere in the restaurant who weren't near the airflow didn't get sick.

The study has limitations because the findings were not corroborated with experiments to simulate the airborne transmission. Still, the research is raising concern.

"That was pretty strong evidence for the potential that transmission is happening through these microscopic respiratory droplets that can stay floating in the air for a long enough time to kind of go back and forth over the tables," Marr said.

Should masks be mandatory in public? 

Last week, Transport Canada made it mandatory for all air passengers to wear non-medical masks or face coverings over their mouth and nose during travel.

Passengers on boats are "encouraged to wear non-medical masks or face coverings whenever possible," while train or bus riders are also "strongly encouraged" to do the same.

The Public Health Agency of Canada says non-medical masks are 'not a substitute for physical distancing and hand-washing,' but can protect those nearby 'even if you have no symptoms.' (Evan Mitsui/CBC)

But the Public Health Agency of Canada only recently changed course on its recommendations to Canadians on the effectiveness of non-medical masks, previously saying masks should only be worn by health care workers.

"Wearing a non-medical mask is an additional measure that you can take to protect others around you," Canada's Chief Public Health Officer Dr. Theresa Tam said on April 6 — while warning that a non-medical mask doesn't necessarily protect the person wearing it.

"A non-medical mask can reduce the chance of your respiratory droplets coming into contact with others or landing on surfaces," Tam said. "The science is not certain, but we need to do everything that we can and it seems a sensible thing to do."

PHAC also says non-medical masks are "not a substitute for physical distancing and hand-washing," but can protect those nearby "even if you have no symptoms."

Last week, Transport Canada made it mandatory for all air passengers to wear non-medical masks or face coverings during travel and 'strongly encouraged' passengers on boats, trains and buses to do the same. (Ben Nelms/CBC)

But some experts say that given that significant role asymptomatic and pre-symptomatic carriers of the virus play in the spread of the virus, Canada should be mandating the use of non-medical masks in public, the way other countries have.

"Public health officials are saying there's no evidence that the mask is going to keep you from getting the disease, but I also think it's important to recognize that absence of evidence is not evidence of absence," said Dr. Joe Vipond, a Calgary emergency department physician.

"Even a small decrease in the risk of me getting the disease is still really important from a population level."

Evidence from other countries

Asian countries that have successfully dropped their curve of new COVID-19 cases, like South Korea, Taiwan and China, all have widespread mask usage, while the Czech Republic recently implemented mandatory mask measures and saw case fatality rates drop, Vipond wrote in a recent op-ed for Maclean's magazine.

There are numerous factors as to why a given country can become overwhelmed by the virus, including the onset of outbreaks, the accuracy of reporting, backlogs in testing, the age of the population and the effectiveness of containment measures.

But Javid said that while this is still just correlative evidence, it could be one reason why countries like Taiwan, which doesn't have total lockdown measures in place but does have widespread mask usage, has a much lower incidence of COVID-19 than other countries like Sweden, for example, where masks are less commonly used.

Jeremy Howard, a University of San Francisco researcher and the co-founder of Masks 4 All, said Japan is another example of a densely populated region with widespread public mask-wearing and low levels of COVID-19 despite not prioritizing physical distancing or testing compared with a place like New York.

"There's all this evidence, which strongly suggests, as part of the suite of tools we have available, wearing a mask appears to be astonishingly powerful, and the cost is nearly zero," he said.

"And when we compare the level of evidence we have to something like washing hands, it's vastly, vastly, vastly, vastly higher."

While masks are not a "magic bullet" in curbing the spread of the virus and more research still needs to be done on their effectiveness, Javid said they can be used in conjunction with other measures like physical distancing and widespread testing to slow the spread. 

"To get over the COVID problem we're going to need a multi-pronged approach. To me, what's attractive about masks is that they're cheap, they're probably effective and they allow economic activity," he said.

"We can't stay in lockdown forever, so to me, the downsides are so minimal compared to the potential upsides."

02/10/2019

Embed fonts in Word or PowerPoint

Embed fonts in Word or PowerPoint

  1. Click the File tab and then click Options.
    (In Office 2007, click the Office Button in the upper left corner and then click the Options button.)
  2. In the left column, select the Save tab.
  3. At the bottom, under Preserve fidelity when sharing this presentation, select the Embed fonts in the file check box.
    Use File > Options to turn on font embedding for your file
    Leaving that check box blank (or selecting Embed all characters in Office 2007) increases the file size, but is best for allowing others to edit the document and keep the same font.
    Selecting Embed only the characters used in the presentation reduces the file size but limits editing of the file using the same font.
  4. Click OK.
Source https://support.office.com/en-gb/article/embed-fonts-in-word-or-powerpoint-cb3982aa-ea76-4323-b008-86670f222dbc

03/05/2019

Dremel 3000 Shaft Lock Fix

As I mentioned in a previous post I had my Dremel 3000 for about 3 years but in that time it had probably only had about 30 minutes use if that. This time it was a problem with the Shaft Lock, the button you press to stop the shaft turning so that you can remove or unlock the Collet/Chuck attachment. When I pressed the blue button the lock would slip as soon as I applied any turning force to slacken the Chuck/Collet.

Dismantling the Dremel, no difficult if you have done it once before. See my previous post for a link to the teardown or click here to see a YouTube video showing how to dismantle the Dremel 3000 and replace the Shaft Locking Pin. Please note the video refers to removing the screws that hold the body together but it does not mention that they are "Torx "screws.



I ordered the replacement parts on eBay from here.

05/10/2018

Print a list of files in a Folder

From an article in PC World Link

You can print a list of files by returning to the dark days of DOS. But don't worry; it's not as scary as it sounds.

In Windows (or File) Explorer, hold down the SHIFT key as you right-click the folder. Select Open command window here.

This opens the DOS-like command window. Type dir > printit.txt, then press ENTER.

Return to Windows Explorer, where you'll find a new file, printit.txt, in the folder. You can either double-click the file to load it into Notepad and print from there or simply right-click the file and select Print.

You can change the look of that printed list by adding additional instructions to the dir command. For instance:

dir /b > printit.txt will print only the file names.
dir /o:d > printit.txt will sort the files by date.
dir *.png /o:d /s > printit.txt will list only *png files, sorted by date, and will include those found in the current folder's subfolders.

To find more such options, use the command dir /?

24/09/2018

Dremel 3000 Suddenly Stopped Working - Fix

I had my Dremel 3000 for about 3 years but in that time it had probably only had about 30 minutes use if that. You can imagine my surprise when having just started to remove rust from an escutcheon plate from my front door it stopped dead. No, a fuse had not blown, it doesn't have one. Neither had the fuse in the plug top blown. So what had caused this good as new Dremmel to depart this mortal coil?

A quick Google and perusal of a couple of video's suggested that assuming the brushes were in good order, they were, the fine copper wire from one or more of the Stator windings may have broken.

I followed the tear down in this video on Youtube:-

https://youtu.be/KOnnYD9UQS0


The broken wire can be seen at 2.36 minutes in.

Following the steps in the video I had no problem dismantling the Dremel or in rebuilding.

The broken wire was repaired by unwinding half a turn from the affected winding and after removing the broken wire from the termination clip, see the video, I inserted the wire and reinserted the termination clip. Be careful you do not snap the fine wire again.

Reassemble the Dremel without having any bits left over at the end, Make sure you do not lose the circular steel spring from the rotor shaft lock button in the process.

I am delighted to say the Dremel burst into life when switched on. Job done! For how long remains to be seen.

20/07/2018

Cyanotype: step into the blue and see the world in a new light

I am about to start experimenting with one of the oldest of photographic processes, the Cyanotype. To get me started I have ordered a kit from Fotospeed. Watch this space for developments...

In the meantime here is an article that was published in the Daily Telegraph offering a view of the process and its current rise in popularity.

Link: Cyanotype: step into the blue and see the world in a new light
In this digital world, there is a beauty in ­getting back to basics. Which is why I’ve come to participate in a cyanotype workshop led by photographer Elisabeth Scheder-Bieschin in her studio at Ridley Road Market in Dalston, east London.
Cyanotype is the photographic printing process discovered by Sir John Herschel, a scientist, in 1842 as a means to reproduce diagrams. It creates a white silhouette against a blue/cyan background when an object is placed on a reactive surface and exposed to the UV light, in daylight – a blueprint. Herschel inspired his friend, Anna Atkins, a botanist, who made cyanotype images of the flora she collected, earning her place as a founding mother of photography.
Follow the link to read the full article...

An early attempt, of mine, at a Cyanotype using Printing Out Paper

10/07/2018

FILMSTRO RELEASES OVER 1,000 TRACKS OF FREE MUSIC

Reblogged from - DIYPhotography.net

Filmstro is something of a unique service when it comes to music. With plugins for both Premiere Pro and Final Cut Pro, you can pick your music and then use sliders to adjust the momentum, depth and power of that music throughout your clip. You can adjust any tune to match the mood of your scene as it changes from shot to shot.



But they have static versions of all their Royalty Free music, too, and they’ve just released them to the world for free for use on YouTube. Even if your video is monetised.

Filmstro’s regular mixed music is repeatable and can literally go on forever. So, you can tailor it to whatever length of video you need. The static music is limited to 90 seconds, but for many videos, that’s going to work just fine. You can still just loop the songs in the background if it’s going under a voiceover, for example.

There are some restrictions on the license, after all, it’s for non-commercial purposes. You can’t use it in wedding videos, paid ads, apps with in-app purchases, etc. But the license does allow for use in personal YouTube videos, even if they’re monetised.

A Filmstro music track can be used as part of a video soundtrack (synchronisation license) in perpetuity and worldwide in the below instances:
Personal Youtube (including monetised videos)
Personal Vimeo (excluding Video on Demand)
Personal Other video platforms (not-paid advertising)
Personal Social Media (not including paid ads)
Personal Website and showreel (excludes wedding videos)
Film Festivals (Submission and screening – excludes distribution)
Free Podcasts
Free Tutorials
Free Games
Free Apps (excludes apps with in-app purchases)
Crowdfunding videos

To browse Filmstro’s collection of music, download the 90-second sequences, and start playing around with the audio mixing for yourself, head on over to the Filmstro website.

20/06/2018

Fix a Leaking Geberit Syphon Valve - UPDATED

Modern low flush toilets can be a real pain in the butt. Water trickling into the pan can be caused by the overflow or a leaking syphon valve. Overflow leaks are caused by the inlet water float valve not completely shutting off and overfilling the tank. External leaks can be caused by inadequate compression between the tank and pan. Syphon valve leaks cause the inside tank level to be lowered until the inlet valve opens sufficiently to balance the syphon valve leak. The amount of water lost can be judged from the inlet replacement flow.

Back in the year dot, the syphon valve used to be called the flapper valve which supported the tank head of water until the loo handle was turned. The flapper valve then lifted until the tank flushed and emptied, flapping back into place while the tank refilled. Simple, visible and easily repaired if the seal degrades.

The modern loo has a contraption designed to flummox the householder in that it is not obvious how it works. A modern syphon valve is encased in a plastic container, invisible without removing the fitting. The Gerebit container is held in position by two plastic clips which when pushed towards each other release the fitting which can be then lifted out. These are the protrusions seen bottom left in the photograph.




It's a five-minute job to investigate and change the seal, or a hundred quid if your a plumber called in.

1) If you have an external supply valve fitted then close to shut off the water supply. Alternatively, with a piece of string plus a weight, loop around the inlet float valve arm and dangle the weight outside the tank to hold the inlet valve closed, or jam closed with a piece of folded cardboard or .

2) Flush the loo.

3) Inside the tank near the base squeeze the two plastic clips inwards and pull the syphon housing upwards and out of the tank. See the picture above.

4) Check the seal for integrity, lime scale, blisters etc. See picture below.




Note: Modern seals may suffer a modern ailment which results in blistering on the surface. This will cause a leaking syphon valve and is the result of osmosis, that is a diffusion of water through the surface seal.

As an interim fix, as long as the seal is not penetrated right through, simply pop the blisters with a pin which will expel the water content and relieve the inbuilt blister pressure. Failing that replace the seal.

5) Reassemble all bits then check the loo flush.

Replacement seal is available via Amazon


23/04/2018

Free Sound Effect Samples From BBC Sound Archive

Link to the original posting on Musicradar

Explore a weird and wonderful collection of noises from the broadcasting behemoth...

There can be few organisations that have used more sound effects than the BBC, so there’s bound to be great interest in the news that the corporation has now made more than 16,000 of its FX available for free download.

These are being released under the RemArc licence, which means that they can be used for “personal, educational or research purposes”.

The archive is easily searchable, and a quick browse confirms that there’s a wide variety of content, ranging from the atmospheric to the downright obscure. Each sample can be previewed and both its duration and filename are listed.

The service is currently in beta, but you can dive in and start downloading right now on the BBC Sound Effects website.

Don’t forget that MusicRadar also offers its own library of free samples in the form of SampleRadar, and that this content can be in commercial recordings royalty-free.

BBC Sound Effects

These 16,016 BBC Sound Effects are made available by the BBC in WAV format to download for use under the terms of the RemArc Licence. The Sound Effects are BBC copyright, but they may be used for personal, educational or research purposes, as detailed in the license.

Access dataset metadata by visiting our dedicated LOD site.

If you have any queries regarding usage, please contact jake.berger at bbc.co.uk


Resistor Value Calculator

Below is an interactive solution for establishing the value of resistors from their color coding and markings for the interactive version follow the link http://resistor.cherryjourney.pt/

This gizmo is from the book/blog From Practical Electronics For Makers (Part 1 of N) about practical electronics for beginners and the rest. Is an excellent starting point for those interested in the subject. It is published in a series of chapters starting with the above link. I expand on the book/blog in another post




28/03/2018

Recover Space on C Dive SSD

Easy Way to Free up Space on your SSD Hard Drive

Check out Britec09 fix here...
https://www.youtube.com/watch?v=UmOI9El0C6s

* Computer hard drive getting full?
* Need to reclaim back some used space?
* PC really sluggish?
* Need to free up some used hard drive space?
* Low Disk Space?
* Free Up Hard-Drive Space?

Well you are in luck, I am going to show you how to claim back used hard drive space, computer hard drives run real slow when full to capacity, with SSD solid state drives being really small, your hard drive fills up real fast, running a with a full hard drive can put wear and tear on a hard drive and make your computer system slow.

We are going to use WinDirStat, it’s a free program that scans your hard drive and gives you a full report of the size of folders in that folder tree, and it’s a great way of detecting what folders are hogging your hard disk space.

I used Ninite to download the WinDirStat program

Download
https://ninite.com/

My hard drive was red "Low Disk Space" and full to 92% use space and after running WinDirStat and Disk Cleanup, I got that down to 38.5% used space. That’s a lot of reclaimed space that I need on my SSD.

Contact Amazon

If you are an Amazon user you will be only too aware that finding contact details for Amazon to complain or contact them for any other reason is not easy or obvious on the main web pages. To help you out here are the contact details I use. I have to say on the few occasions I have contacted them action has been quick, decisive and helpful.

You can reach us them by chat or phone from this link

http://www.amazon.co.uk/contact-us

Customer Service can be reached by phone and chat 7 days a week 06.00 to midnight, local UK time.

If you need to call us, we can be reached on Freephone (within the UK) 0800 279 7245. International customers can reach us on +44 207 084 7911.